Frequently asked questions:

 

How will my order be shipped?

 

Your purchases will be processed and shipped on week days via Australia Post within 72 hours of us receiving your order. 

 

Do you provide international delivery?

 

International postage is available at an additional fee. Contact us at info@easybub.com.au for further information. 

 

What are my payment options?

 

Paypal

 

What is your returns policy?

 

If your product is damaged or faulty we will replace it free of charge. Please contact us via the contact form or email info@easybub.com.au

 

If you change your mind within 30 days of receiving your goods you may return your products for a full refund of the product price. All shipping is at your expense. To be eligible for a refund the products must be in original packaging which is undamaged and unopened. 

 

What is BPA free?

 

BPA stands for bisphenol A which is a chemical compound found in some plastics. There is some consumer concern regarding the health safety of BPA. Recent evidence suggests BPA is not toxic at the levels people are exposed to.

 

Despite this recent encouraging scientific evidence at Easy Bubs baby care we are committed to ensuring the health of the next generation and are not using BPA in our steriliser bags for yours and our peace of mind.

 

For more information regarding BPA follow this link to the Australian government website www.foodstandards.gov.au

 

Our Privacy Policy

 

At Easy Bubs Baby Care we are committed to ensuring your privacy is protected. We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us and to keep you updated about changes to the business or new products and other information. We will not share your information with any third party outside of our organization, other than it being necessary to fulfill your request or as required by law. This web site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. Our Privacy Policy may change from time to time and all updates will be posted on this page.

 

Online Security

 

This site is SSL secure. SSL lets you navigate the website and submit information securely. We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you. We do not collect financial information. All financial information is collected via PayPal for your peace of mind.